Monday, February 3, 2014

How about Us?

I read many times here on the internet about customers being treated badly by an employee.  It is not an excuse for an employee to treat customers unprofessionally, we just have to bite our tongue. Although the damaged has been done but at least they get sympathy, an apology from the owner of the business , even to the point of firing the employee and sometimes monetary compensation for the emotional distress they suffered.

But on the other hand, how about us employees? There are so many instances wherein we are being ridiculed by customers like saying we're stupid, laugh at, taken advantage like making us their personal shopper (which I don't mind if the customer is physically disable), treating you like you're Google and if you can't answer their questions telling you you're supposed not to be working in the store because you're an idiot (for instance, how can you answer if they ask you to tell them what's the difference between the ingredients of a certain products with one another) I couldn't even hardly pronounce them, asking you a certain product when they themselves doesn't know the name of the product and if you can't tell them they will tell you you supposed to be not on the floor working, yelling at you because you didn't hear them calling you because they are on the phone all the time talking very loud to somebody as if they are the only person in the store, squeezing some parts of your body after you try to be helpful to a male customer, telling the customer that her/his kid is dropping the merchandise that you have on the shelves and playing with it (instead of telling their kid to stop, they will just tell you "it's part of your job to put it back" or "they will go to the manager and tell him/her that  you don't have the right to tell them what to do with their kid"), make you as an outlet when they have bad day at work or at home (even if you don't do anything bad, customers will just find a way to ruin your day because theirs are already ruined). These are just some of the incidents that  I,  as an employee experienced every so often and yet you hardly read or see it on the news how customers also treated us badly.  In fact, I strongly disagree that "CUSTOMERS ARE ALWAYS RIGHT" because they don't.  

Saturday, January 26, 2013

Posting Inappropriate Words in Their Facebook Wall

I created my facebook account long time ago to communicate with my friends and relatives as well as hoping to connect with my old friends and meeting new friends as well. Through this social media, my homesickness to see my immediate family, relatives and friends way back in the Philippines is no longer as bad as it was because I'm able to see and read what they are up to.

Lately, I'm kind of sad and disappointed (I guess) because some of the people I know whom I think who are not capable of writing hatred and using inappropriate words are now very blunt in writing it on their Facebook wall.  I know it's their account and they can post whatever they want  but all the people that are in your friends lists will be able to read it and the worst it seems like more and more people are doing the same thing. Meaning, you may have influence them in the wrong way which is should be the other way around. Often times, I don't even bother commenting to their messages. I just read it and shook my head.

Sometimes, when I read somebody posting bad words against somebody although they're just doing it to get even to his/her enemy, instead of feeling sorry for the one posting the message, I sometimes loss my respect to that person. It is mostly because of the inappropriate words he/she is writing/posting. It feels like it is so easy to write these "bad words" these days. Way back then, we have to think first before saying these words to someone we don't like or if we will utter these words our parents or elderly people that heard us using these bad words will surely reprimand us and will tell our parents of the bad words that came from our mouth. 

Anyway, I am not saying that I'm an exception to these kind of people. In fact I am pretty sure I did posts some inappropriate messages in my Facebook wall. I'm just trying to lessen and hopefully eliminate it because I don't want my friends to think that I change for having no regards to other people's feeling. What you write in your facebook wall will define of who you are. If you write bad words against a certain person, anybody can take a photo of what you have written and spread it using the internet. It will not only affect you but also the people that you love and the ones that loves you, IT  WILL CREATE PROBLEMS AND ILL-FEELINGS. 

How about you folks, did you find these bad words inappropriate and disturbing? Please share you thoughts because I may have just over reacting.





Saturday, January 12, 2013

Trash All Over the Parking Lot

       I really don't understand why do people just threw their trash everywhere. The store where I work at including the businesses nearby have at least one decent size trashcan infront of their buildings and yet I've seen trash all over the parking lot. I'm not a total freak when it comes to cleanliness especially inside our house but I'll always make sure that I will not dirty or throw my trash just anywhere. 

Tuesday, March 27, 2012

We need a Dad like Him

       I was working in one of the aisles of the department where I am assigned at when I heard a noise in the next aisle. So I went to check and I saw a child knocking the merchandise in one of the shelves. Next to him was his mother who tried to stop him in a very low tone voice (as if no effort in disciplining her child) but the child keep on knocking the merchandise and the mother just put the merchandise that the child knocked several times. So I stand there for maybe a minute and just watching them. Then the guy who was facing away from them and standing maybe three feet away turn around and saw what was the child was doing. He told the child to stop it in a low tone voice and when the child was still kept on pushing the merchandise he told the child to stop it in a very disciplinary voice and finally the child stop. I salute for this Dad for stepping up but I criticize the mother for being so soft with her child's tantrum.